Contact Whakapā

Do you need help or answers, or would you like to make a request, suggestion or complaint? You can call us on 0800 36 76 56, click the Help button, or get in touch with us using the email form or contact details on this page.

All of our offices are closed from Friday 22 December to Monday 15 January. You can still contact us any time – however we may not be able to respond to some enquiries until our offices reopen.

Our approach to complaints

Frequently asked questions

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