Jobs Ngā tūranga mahi

Please note: applications for this job have now closed.

Operations Support Officer – Lower Hutt

Posted on Wed, 21 Sep 2022

Work type

Permanent - full time



Close date

Mon, 3 Oct 2022

Mō tēnei tūranga mahi | About this role

This role is responsible for providing timely, efficient, and quality support to the Enrolment Processing and Community Engagement teams, and members of the public who make enrolment related enquiries directly to the Electoral Commission, or that are escalated to the Commission from its call centre provider.

About you | Mōhou ake 

  • Strong written and verbal communication skills
  • Relationship management skills and ability to work in a team
  • High level of computer skills in packages beyond MS Word
  • High level of flexibility and ability to multi-task
  • Problem analysis skills and good judgement

Key Responsibilities

  • Public enquiries
  • Relationship Management
  • Customer service
  • Project support

Your Background:

You will have a customer focus background and enjoy working in a fast-paced busy environment. Enjoy working in a team and can prioritise you work. Comfortable talking with customers over the phone.

About the Electoral Commission | Te Kaitiaki Take Kōwhiri

The Electoral Commission wants every New Zealander to trust, value and take part in parliamentary elections. 

Here's your chance to contribute to New Zealand's democracy as part of a small team of electoral experts who design, build and implement processes and systems for Parliamentary elections and referenda.  It's an exciting and varied role within a team which is committed, supportive and hands-on.

Why join the Electoral Commission?

The Commission is building an inclusive strength focussed culture where diversity is encouraged and valued and we welcome applications from individuals of all backgrounds, orientations and identities.  We want to provide a flexible working environment where everyone feels valued and supported.  We are happy to discuss what works for you. You will join a team who are here for the right reasons, and we are passionate about what we do. 

What's next? | He aha e whai ake nei  

To apply please click on this link. 

Applications for this role close at 5pm 3 October 2022. We will be reviewing applications as they are received and may progress with suitable candidates prior to the application closing date. 

You must be legally allowed to work in New Zealand.

If you have any questions regarding the role please contact

All new employees are encouraged to be fully vaccinated against COVID-19 and provide a copy of their My Vaccine Pass (MVP) when accepting an offer of employment with the Commission. If an MVP is not provided, we will assume you are not vaccinated and this may impact the work you are able to perform for the Electoral Commission.


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